Amazing two week trip

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We have just returned from16 days in Vietnam. We travelled with our two young children (aged 8 and 6) and my parents. Matthew from Red Crane Travel organised the whole itinerary for us and I was always SO impressed with his quick responses and immediate help when customising our trip. He was totally accommodating for what we wanted to do and not a single thing went wrong. All of our guides were amazing, there was always someone at the airport waiting to transport us to our lovely accommodation (all recommended by Matthew). We travelled from the south to the north and saw some amazing things, including a wonderful trip to an orphanage village near Nha Trang.


Matthew arranged gifts for all the families living in the orphanage village as part of our "package" and our children took much joy in giving them out to some wonderful and genuinely happy children in very different circumstances to us. The highlight of our trip was most probably our 2 night boat trip in Halong Bay. Matthew called us at every airport we arrived in (via the guide who had picked us up) to make sure everything was going OK. As an added touch, we finally got to meet Matthew in Hanoi and went for a coffee with him in his home town. He was so hospitable and it was wonderful meeting him in person after months of email correspondence pulling the whole trip together. We all loved it and cannot recommend Red Crane Travel enough. I only wish I had found similar reviews to this when I was initially researching travel companies in Vietnam to help pull together a customised tour to suit all the age groups and interests in our travelling party! Thank you Matthew for your amazing work on a fantastic trip and again for your kind hospitality and special gift in Hanoi.

Visited October 2013

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