How to Pay

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How to pay for your travel at Red Crane Travel

 

I – Payment by Credit Cards via https://portal.vtcpay.vn/ 

VTCPay is a leading online Vietnamese payment gateway company in Vietnam, the authorised agents for global card companies. Major credit cards such as Visa, MasterCard, JCB are accepted. You will be charged a 3% processing fee for these cards, on the total amount paid, when making payment through this Payment Gateway. 

 

Red Crane Travel securely connects with VTC Payment Gateway to accept Online Card Payments. All of your card information is processed through SSL protocol with international card security standards. Your card information will not be stored at our system (Merchant). Please follow these instructions: 

 

(1) We will send you an Invoice Payment link via email about the tour you have booked. Click on the link and you will see the detail about your booked tour (ORDER INFORMATION). The detail includes: our business name, address, email, hotline, and the tour you book such as tour name, tour description, tour number, total tour cost). At this step, the total tour cost has not included the credit card charge of 3% by credit card companies. Read the Terms of Reference of the payment gateway. When you have found all information here satisfactory, then tick it and click on CHECKOUT. 

(2) It will take you to four different PAYMENT METHODS: VTC, Credit Cards (MASTER, VISA, JCB) and Online banking (a list of Vietnamese banks). Click on the type of your credit cards. At this stage you will notice that a 3% charge has been added on top of the total tour cost.

(3) It will take you to BILLING INFORMATION. Please fill in all information as required. Click on CONFIRM.

 

All is done! Red Crane Travel will receive your payment within 2 days. 

 

Please note: If VTCPay, international credit card companies or Red Crane Travel have reasons to believe that the payment you made was fraudulent, we will contact you to provide supporting information to complete the payment. 

 

II – Bank Transfer

For large payments, we recommend bank transfers as the most secure transactions with the lowest fees. Kindly note that our quoted price does not cover any transaction fees applied by sending banks or any intermediary banks.

 

Bank Transfers details:

(1) Account holder: Duong Van Hung

(2) Account Number (USD):  0011374057201

(3) Bank Name in Vietnamese: Ngan hang TMCP Ngoai thuong Viet Nam

(4) Bank Name in English: Joint Stock Commercial Bank for Foreign Trade of Vietnam

(5) Bank Name in short: Vietcombank (VCB)

(6) Address:  198 Tran Quang Khai, Hoan Kiem district, Hanoi, Vietnam

(7) Swift Code:  BFTVVNVX 

 

Your bank may request you to provide an IBAN (International bank account number), but please let them know that IBAN is not used in Vietnam (it is used in Europe banking systems). Please let your bank know that bank in Vietnam uses Swift Code (above) instead.

 

Important notes: Kindly note that our quoted price does not cover any transaction fees applied by:

(1) the sending bank,

(2) the intermediary banks and

(3) the receiving bank.

Therefore please cover fees that may be applied by these banks.

 

III – Global Money Transfer Services 

Western Union or MoneGram are the fastest way to transfer your payments. You can transfer money at both an agent close to your home or pay by credit card online (Both of these money transfer companies accept Visa, Master cards and other kinds of credit cards issued by banks in your home country). Please be advised that Red Crane Travel does not cover any transaction fees required by Western Union or MoneyGram, and these must be paid by you. Please contact us at info@redcranetravel.com for detailed instructions. 

 

IV – Cash payment

Cash payments for travel services or day tours, or final payment for long Indochina Tours can be made directly to Red Crane Travel via our company tour guide or accountant. This is the best way to avoid any service fees charged by intermediary agencies.

Legal Profile

Business License No: 0105852153

International Tour License No:01-521/TCDL-GP LHQT

Compensation Account: 11101100062277040074

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